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Testimonials
Clients Love Spiris' Commitment : Cullen S. Gibson
Vice President of Operations TLC Management, Inc.
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Amy Mace
CFO for Cummins Behavioral Health Systems
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"Our organization has worked with SPIRIS for over 15 years. They provide superior customer service for all of our insurance needs."
Munster Med-Inn Reopens After Devastating Flood
11/23/2009 09:20:02 AM by | 
REMODELED LONG-TERM CARE FACILITY READY FOR THE FUTURE
Fall 2008, Ravaging Storm Hits: As 10 inches of rain poured down on Indiana's Munster Med-Inn, flooding and damaging the long-term care facility, 190 residents are safely rushed to temporary shelters.
Spring 2009, Bright Sunshine: A fully repaired, newly designed, 220-bed facility—the third-largest in the state—reopens in Munster. Fully renovated to incorporate the latest in patient care, its interior includes a replicated Main Street USA, complete with a town square, general store, movie theatre, post office, bank, chapel, beauty store and community center.
"It was a very difficult situation," Administrator Julian Robinson says of those fall days. "All the disaster responses you think you'll never have to exercise came into play, as well as dealing with the human side of things. There was a week where I got almost no sleep, then a race to get us back open and do it in a manner that afforded us a future."
Repairing, Redesigning
Everything was re-evaluated, redesigned and updated to create up-to-the-minute care options at the 35-year-old facility. While it was originally built as a medical model facility, "A lot of changes in how you deliver care have evolved since then, so we took this as an opportunity to significantly change the building and the internal layout to reflect newer ideas," Robinson says.
"We completely renovated our building and re-tooled it for the future of long-term care."
Throughout, 30 residents were cared for out of a host hospital; the rest moved to other homes.
Grateful for a Promising Future
Today, "We have almost all our residents back from prior to the flood," Robinson reports. So far, 146 have settled in near "Main Street" at Munster Med-Inn.
"Most of our staff has stayed, and they are now appreciating that they were part of a pretty unique experience," he says.
"I'm thankful we had insurance that put us in a position for the future. Had we not had that, we would not have survived this situation. That's the truth," he says of his agent, Spiris. "We might not have had the type of coverages we did had it not been for our broker who developed and proposed those coverages."
With the sun shining again, he says, "I think we did pretty well."
